Yes, all of our Shower Kits and Shower Panels and other bathroom renovating products come with a ONE (1) year warranty against manufacturing defects.

EuroHardware is specialized in the manufacture and import of bathroom equipment exclusively from Europe. We do not sell Chinese or other Asian products.

You won’t have to wait. We deliver orders at the same time of purchase. Eurohardware has a huge warehouse with more than 16,000 square feet of capacity, and we have stock of all our products.

Yes, EuroHardware will deliver all the necessary technical documentation so that technical personnel such as plumbers and general contractors can correctly install the equipment.

Yes, we sell replacement parts. If you have any problem in the future with any equipment, it will probably only be necessary to change the specific part and NOT the entire equipment.

Shower Kits or Shower Panels have ONE (1) YEAR warranty against manufacturing defects. However, it is very important that you or the designed person to install the device,  carefully read and follow the installation instructions as well as the maintenance instructions to avoid any damage to the equipment.

Please NEVER use ABRASIVE SUBSTANCES such as CHLORINE, ACETONE, DETERGENTS, BLEACHERS, AMMONIA or VINEGAR to clean your Shower Panel. All of these abrasive substances can irreparably damage the surfaces, and this is NOT covered by the warranty against manufacturing defects.

Yes of course. You or your plumber or technical staff can be assisted by phone by a EuroHardware advisor to resolve any technical questions you may have when installing the shower panels.

According to our purchase policies, the maximum time period for exchanges is 15 days after purchase. It is important that you keep your purchase receipt, the shower panel or shower kit without signs of use (scratches, stains, perforations), keeping the original packaging, manuals and other accessories in perfect condition.

No. We do not have money back policies, because with our company you have the possibility to come directly to our showroom in Miami, measure the dimensions, touch and feel the quality of the materials and finishes of the shower panels, even before paying for them.

In the event that you change your mind about the shower panel you purchased, you can request an EXCHANGE for another product (as described in question #10), or you can also request a «STORE CREDIT» which works similar to a coupon that you can use to buy any other product in our catalog, within a maximum period of 1 year.

You can pay for your shower panels using cash, debit cards and all credit cards, as long as they are NOT American Express.